Privacy policy

Rx Cart Privacy Policy

Rx Cart (the "Company", "we" or "us") is committed to protecting and respecting your privacy.

This policy (together with our website terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website, you are accepting and consenting to the practices described in this policy.

Please note that links from our website may take you to external websites not covered by this policy. We recommend that you check their privacy policies before submitting any personal information. We will not be responsible for the content, function, or information collection policies of these external websites.

Information We Collect From You

We will collect and process the following data about you:

  1. Information You Give Us:

    This is information about you that you give us by filling in forms on our site or by corresponding with us by phone, email, or otherwise. It includes information that you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, participate in discussion boards or other social media functions on our site, or enter a competition, promotion, or survey, and when you report a problem with our site. This may include your name, address, email address, phone number, financial and payment information, and other relevant data.

  2. Special Category Data:

    This is sensitive information that you provide when making a purchase and completing medical consultations or screening information as part of your order. This may include, but is not limited to, information relating to health, medical history, sex life, sexual orientation, ethnic origin, and biometrics.

  3. Information We Collect About You:

    With regard to each of your visits to our site, we will automatically collect the following information:

    • Technical data, including your IP address, login information, browser type and version, time zone setting, and operating system;

    • Information about your visit, including full URLs, clickstream, products you viewed or searched for, page response times, download errors, length of visits to pages, interactions, and methods used to browse away from the page.

  4. Information We Receive from Other Sources:

    We may receive information about you from other websites or services that we operate or from third-party service providers, including business partners, payment processors, analytics services, and advertising networks. We may combine this data with data collected on our site.

  5. Third-Party Service Provider Cookies:

    We use cookies from third-party providers, including Google, to collect information about site visitors. You can review Google's privacy policy for more information.

Cookies

Our site uses cookies to distinguish you from other users. Cookies help us provide a better browsing experience and improve our site. By continuing to use our site, you are agreeing to our use of cookies. Cookies are small files placed on your browser or computer, which store information about your visits.

You can block cookies by activating the setting on your browser to refuse all or some cookies. However, blocking essential cookies may affect your ability to access parts of our site.

How We Use Information

We use the information we collect about you in the following ways:

  1. Personal Information You Provide:

    • To carry out our obligations under contracts between you and us and to provide the services you request.

    • To send you information about other goods or services we offer that are similar to those you’ve purchased or enquired about.

    • To provide you (or allow selected third parties to provide you) with information about goods or services that may interest you.

    • To notify you about changes to our service.

    • To present our site in the most effective manner for you and your computer.

  2. Special Category Data:

    • We rely on your explicit consent to process this data, which is necessary for medical purposes and the provision of health-related services.

  3. Information We Collect About You:

    • To administer our site and perform internal operations such as troubleshooting, data analysis, testing, and research.

    • To improve the site’s content and user experience.

    • For security purposes, to keep the site safe.

    • To measure the effectiveness of advertising and deliver relevant advertisements.

Who Do We Share Your Information With?

We may share your data with the following parties:

  1. Internal Staff and Partners:

    Your information may be shared within our company or partner companies to fulfill your orders, provide customer support, or deliver services.

  2. Third-Party Service Providers:

    We may share your data with selected third parties such as:

    • Payment processors and financial institutions for transaction processing.

    • Analytics services to help optimize our website.

    • Advertising networks to serve relevant ads to you.

  3. Legal and Regulatory Compliance:

    We may disclose your data if required by law, or to comply with legal obligations such as court orders or government requests.

  4. International Transfers:

    Your data may be stored and processed outside your country of residence, including in countries outside the European Economic Area (EEA). By submitting your data, you consent to these international transfers.

How Long Do We Keep Your Information?

We will only retain your personal data for as long as is necessary for the purposes outlined in this policy, or as required by law.

Your Rights

You have the following rights regarding your personal data:

  1. Right to Access:

    You can request a copy of the personal data we hold about you, along with information on how it is used and who it has been shared with.

  2. Right to Correct:

    If any of your personal data is inaccurate or incomplete, you can request corrections.

  3. Right to Erasure ("Right to be Forgotten"):

    In certain circumstances, you can request the deletion of your personal data.

  4. Right to Data Portability:

    You can request a copy of your personal data in a structured, commonly used, and machine-readable format, and transfer it to another provider.

  5. Right to Object:

    You have the right to object to us using your personal data for marketing purposes or where we rely on legitimate interests as the basis for processing.

  6. Right to Restrict Processing:

    You can ask us to limit the ways in which we process your personal data.

  7. Right to Object to Automated Decision-Making:

    We do not use automated decision-making that significantly affects you. If you have concerns, you can contact us.

Security of Your Information

We take all reasonable steps to protect your data, including using encryption methods during payment transactions. However, no method of internet transmission is 100% secure, and we cannot guarantee the absolute security of your personal data.

Changes to Our Privacy Policy

Any changes to our privacy policy will be posted on this page. If the changes are significant, we will notify you via email or through a notice on our website.

Contact Us

If you have any questions about this privacy policy, or if you wish to exercise any of your rights regarding your personal data, please contact us at:
Email: rx-cart@protonmail.com