Frequently Asked Questions

Get answers to common questions

Shipping

  • A tracking number will be provided once your order has been dispatched. Tracking information typically becomes available within 2–4 business days of placing your order. Please note that updates may take additional time to appear on the carrier’s website.
  • We ensure all shipped products have a minimum expiry period of 12 months, unless otherwise indicated. If a 12-month expiry is unavailable, we will ship the best available option without prior notification.
  • Shipping Carriers: We provide Standard shipping and Express Shipping using postal services. 
  • Standard shipping - 3 to 4 weeks
  • Express Shipping - 2 to 3 weeks
    Transit times are estimates only and are not guaranteed.
  • Skip the Line Processing is an optional add-on that prioritizes your order in our fulfillment queue. When selected, your order is processed ahead of standard orders and prepared for shipment faster from our warehouse.
  • Important: This option speeds up processing time only and does not change the shipping method or delivery time once shipped. For the fastest overall delivery, we recommend combining it with Express Shipping.

All orders ship from India, and all products are managed by a certified pharmacy in India. We do not export any counterfeit products.